I have a **** Jeep Liberty Limited. I was having problems with it missing. Ottawa Chrys...

GetHuman-martywoo's customer service issue with Mopar from March 2019

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The issue in GetHuman-martywoo's own words
I have a **** Jeep Liberty Limited. I was having problems with it missing. Ottawa Chrysler (now Victory Chrysler) diagnosed it with a warped head. I had them replace the head at almost $****. It kept missing. Then they told me I needed a new catalytic converter and ** sensors. Another $***. Then the whole right side started missing and they told me it needed a new engine. This was about $****. I thought they would warranty credit me back for the head job since it was obviously missed diagnosed but they refuse. All they gave us was free oil changes for a year which we probably won't use as it is quicker to go to a place that does nothing but oil changes. I feel we should be reimbursed for the head job and catalytic converter and O* sensors. Again this would be Victory Chrysler in Ottawa KS.*My name is Martin Woodward.

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Mopar

Customer service issue
Reported by GetHuman-martywoo
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 49 others
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GetHuman-martywoo started working on this issue
Mar 27th, 2019 9:45pm
GetHuman-martywoo indicated the issue is not fixed yet.
Mar 30th, 2019 11:41pm

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