**** Durango. Had tow package installed which meant disconnecting the battery. Now the...

GetHuman-cartac's customer service issue with Mopar from June 2018

Help with my Mopar issue
The issue in GetHuman-cartac's own words
**** Durango. Had tow package installed which meant disconnecting the battery. Now the door locks are messed up. *.Passive entry won’t work at all. We have turned it off and on. *.When we lock the doors with the button on the inside of the door and then close it, the horn beeps three times and the car unlocks. It’s as if it detects a key inside the car. We did this three times then it worked but the if we make any changes it returns to beeping and unlocking. We have returned it to factory settings but that did not fix the issues.
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Mopar

Customer service issue
Reported by GetHuman-cartac
Jun 13th, 2018 - 6 mons ago
I have an issue with Mopar too
Fixed
Seen by 4 customers so far
Similar issue to 578 others
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Timeline
GetHuman-cartac started working on this issue
Jun 13th 12:06pm
GetHuman-cartac indicated the issue is not fixed yet.
Jun 16th 5:11pm
GetHuman-cartac indicated the issue is not fixed yet.
Jun 16th 9:11pm