Good morning over the weekend I ordered two awesome Deuter backpacks however I one of t...

GetHuman-ajayjen's Change order issue with Moosejaw from June 2020

Help with my Moosejaw issue
The issue in GetHuman-ajayjen's own words
Good morning over the weekend I ordered two awesome Deuter backpacks however I one of the bags I accidentally purchased the wrong color. My bag has not been shipped out yet and I wanted to know if I can switch the color before you guys ship it? My order number is *********

GetHuman-ajayjen did not yet indicate what Moosejaw should do to make this right.

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Moosejaw

Change order issue
Reported by GetHuman-ajayjen
Jun 29th, 2020 - 4 months ago
Fixed
Seen by 4 customers so far
Similar issue to 11 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-ajayjen started working on this issue
Jun 29th 12:21pm
GetHuman-ajayjen confirmed the issue is fixed. Hooray!
Jun 29th 6:40pm