The item is too small and after examining it, I no longer want it.

GetHuman-kmhyork's customer service issue with Moosejaw.com from December 2019

Help with my Moosejaw.com issue
The issue in GetHuman-kmhyork's own words
The problem: The item is too small and after examining it, I no longer want it.

GetHuman-kmhyork did not yet indicate what Moosejaw.com should do to make this right.

How GetHuman-kmhyork fixed the problem
Called the customer service rept. and got it fixed.
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Moosejaw.com

Customer service issue
Reported by GetHuman-kmhyork
Dec 8th, 2019 - a year ago
Fixed
GetHuman-kmhyork shared how to fix
Seen by 8 customers so far
Similar issue to 13 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-kmhyork started working on this issue
Dec 8th, 2019 6:52pm
GetHuman-kmhyork indicated the issue is not fixed yet.
Dec 10th, 2019 7:43pm
GetHuman-kmhyork indicated the issue is not fixed yet.
Dec 10th, 2019 9:05pm
GetHuman-kmhyork confirmed the issue is fixed. Hooray!
Dec 11th, 2019 8:25pm