I am Lynda Jeanne Douglas and had a Monotronics Service acct. starting ********* for my...

GetHuman-jeanneof's Complaint issue with Monitronics from May 2020

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The issue in GetHuman-jeanneof's own words
I am Lynda Jeanne Douglas and had a Monotronics Service acct. starting ********* for my home at * Berkshire Dr. St. Charles, MO. I cancelled this service by writing and calling Monotronics when I moved to Alabama in ****. I never received a bill or notice from Monotronics in all these years. Then suddenly, * months ago, a negative report was posted on all * major credit bureaus from Mountain Run Collections Co. who had bought this bill from Monotronics. Mountain Run will not give me any evidence of what Monotronics had given them. My credit rating has always been excellent but this negative report caused my credit rating to fall from *** to ***. I am refinancing my Alabama home mortgage and cannot do so with a rating of ***. I sincerely feel that this is a big mistake and it's hurting me very much. I am ** years old, a widow, and just recovering from covid. Please, please research my Monotronics and tell me anything you can about why this was reported so many years latet when no bills or evidence was ever given to me. Thank you, Lynda Jeanne Douglas. *** *** ****

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Monitronics

Complaint issue
Reported by GetHuman-jeanneof
May 20th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 13 others
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Timeline

GetHuman-jeanneof started working on this issue
May 20th, 2020 7:05pm