I am Lynda Jeanne Douglas and had a Monotronics Service acct. starting ********* for my...

GetHuman-jeanneof's Complaint issue with Monitronics from May 2020

36 views | 13 similar | 0 following
Help with my Monitronics issue
First: share to improve GetHuman-jeanneof's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jeanneof's next move: talk to Monitronics when they open.
Monitronics's call center is closed now. We will send GetHuman-jeanneof a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jeanneof may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-jeanneof's own words
I am Lynda Jeanne Douglas and had a Monotronics Service acct. starting ********* for my home at * Berkshire Dr. St. Charles, MO. I cancelled this service by writing and calling Monotronics when I moved to Alabama in ****. I never received a bill or notice from Monotronics in all these years. Then suddenly, * months ago, a negative report was posted on all * major credit bureaus from Mountain Run Collections Co. who had bought this bill from Monotronics. Mountain Run will not give me any evidence of what Monotronics had given them. My credit rating has always been excellent but this negative report caused my credit rating to fall from *** to ***. I am refinancing my Alabama home mortgage and cannot do so with a rating of ***. I sincerely feel that this is a big mistake and it's hurting me very much. I am ** years old, a widow, and just recovering from covid. Please, please research my Monotronics and tell me anything you can about why this was reported so many years latet when no bills or evidence was ever given to me. Thank you, Lynda Jeanne Douglas. *** *** ****

GetHuman-jeanneof did not yet indicate what Monitronics should do to make this right.

How GetHuman-jeanneof fixed the problem

We are waiting for GetHuman-jeanneof to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Monitronics's attention and get better help faster. Tap below to get started.
Having Monitronics issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeanneof fixes it.
This email address isn't valid


Complaint issue
Reported by GetHuman-jeanneof
May 20th, 2020 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 13 others
0 customers following this


GetHuman-jeanneof started working on this issue
May 20th, 2020 7:05pm