I originally signed up with Orangutan. Subsequently, none of the agreements I made wit...

GetHuman-dealariz's customer service issue with Monitronics from November 2018

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The issue in GetHuman-dealariz's own words
I originally signed up with Orangutan. Subsequently, none of the agreements I made with Orangutan were honored. I was supposed to have service included, but Monitronics tried to make me pay for service. The product never worked and I could not afford to pay for additional service. I am on Social Security and I have been scammed. I am paying for a service that does not work and I can't afford it any longer. Monitronics (or whoever you are) breached the contract long ago by not providing service as agreed. I spoke to a representative a few weeks ago and he said he would send me an email about cancellation. He did not. What do I have to do? I have Ring Security now and I need Monitronics gone. Do I have to take legal action to get something done?
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Customer service issue
Reported by GetHuman-dealariz
Nov 24th, 2018 - 10 mons ago
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GetHuman-dealariz started working on this issue
Nov 24th, 2018 8:27am
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Nov 24th, 2018 8:28am
GetHuman-dealariz indicated the issue is not fixed yet.
Nov 24th, 2018 8:29am