I sent someone some money to Walmart on June ** but they wouldn't let her pick it up be...

GetHuman4957929's Trouble Receiving a Payment issue with Moneygram from June 2020

Help with my Moneygram issue
The issue in GetHuman4957929's own words
I sent someone some money to Walmart on June ** but they wouldn't let her pick it up because her license was expired. I went online and requested to have it put in somone else's name. I was given a case number and a message that I would be contacted. Now I can't get a response and I have $*** tied up that is really needed. Can she pick this up somewhere other than Walmart? I think I sent it Walmart to Walmart. I need to know if I need to have it put in someone else's name or if she can go to anther Moneyhram provider. I don't want to loose the $**.** fee by getting it refunded.

GetHuman4957929 did not yet indicate what Moneygram should do to make this right.

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Moneygram

Trouble Receiving a Payment issue
Reported by GetHuman4957929
Jun 16th, 2020 - 4 months ago
Fixed
Seen by 7 customers so far
Similar issue to 2706 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer

Timeline

GetHuman4957929 started working on this issue
Jun 16th 11:25am
GetHuman4957929 confirmed the issue is fixed. Hooray!
Jun 16th 3:37pm
GetHuman4957929 confirmed the issue is fixed. Hooray!
Jun 16th 3:48pm

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