Hello.I went to a Post Office to send money to my country , the female that was dealing...

GetHuman3855134's customer service issue with Moneygram from October 2019

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The issue in GetHuman3855134's own words
sending money ... Hello.I went to a Post Office to send money to my country , the female that was dealing with me put that I was sending the money in the same country even though I told her where to send it .Now I am having a hard time getting back my money, I have called several times for help and they are telling me to go back to that place,i did went back,but they told me that they don't offer that service any more because it takes up too much time, i went to another branch and I was basically chased out of the place with tears in my eyes , I don't see why I have to be going through all that when it was no fault of mine , I have the cheque and you people have my money.Can somebody please help me.
how hard it is to get some help
I would like to get my money back so that I can send it off to my mom she needs it .
I have been with for moneygram over eight years
I have been calling
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Customer service issue
Reported by GetHuman3855134
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 5167 others
0 customers following this

Timeline

GetHuman3855134 started working on this issue
Oct 30th, 2019 5:25pm
GetHuman3855134 indicated the issue is not fixed yet.
Oct 30th, 2019 9:47pm
GetHuman3855134 indicated the issue is not fixed yet.
Oct 30th, 2019 9:49pm