My name is Kayleen Strukel. A friend of mine was recently incarcerated and met a friend...

GetHuman1964737's customer service issue with Moneygram from January 2019

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Help with my Moneygram issue
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The issue in GetHuman1964737's own words
My name is Kayleen Strukel. A friend of mine was recently incarcerated and met a friend in county lock up that is supposed to be sending him some money through money Gram. He gave the guy my phone number because he doesn't have a phone and he gave the guy my name so that I could pick it up for him because he doesn't have an ID. The guy is supposed to call me with the reference number but can't get through because I can't afford to pay for the calling service to accept his call. I called Walmart to find out if there is a way to find out if he sent a money gram in my name but said they couldn't help me over the phone without a reference number and I can't afford the gas to drive ** miles to town to find out in person or drive there just for them to tell me that they can't help me. Is there any way to find out if he sent me a money gram and get the reference number for it so that I can get my friend his money which he REALLY NEEDS right now?
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Customer service issue
Reported by GetHuman1964737
Jan 14th, 2019 - a mon ago
I have an issue with Moneygram too
Not resolved
Seen by 4 customers so far
Similar issue to 2820 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
GetHuman1964737 started working on this issue
Jan 14th 9:09pm