I sent a money gram to South Carolina this morning and tonight the receiver was told sh...

GetHuman95400's customer service issue with Moneygram from December 2018

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The issue in GetHuman95400's own words
I sent a money gram to South Carolina this morning and tonight the receiver was told she could not get the money. I called the number on my receipt and after speaking with the first agent who couldn't answer any of my questions I requested a supervisor he then put a person by the name of Dolly when I asked if she was a supervisor she said no she could act as a supervisor I continued to request a supervisor and she refused to transfer me to one and hung up in my face. I am very upset and don't understand why I had to be treated in this manner when I was questioning what happened to my transaction. Please call me at **********. I tried to called the number but it kept saying my reference and telephone number was not valid. My name is Geraldine Webb and my original reference number is ********.
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Moneygram

Customer service issue
Reported by GetHuman95400
Dec 1st, 2018 - 6 mons ago
I have an issue with Moneygram too
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Timeline
GetHuman95400 started working on this issue
Dec 1st, 2018 12:42am