* days ago I sent money to my father in law and on the first attempt to send the money...
GetHuman1365784's customer service issue with Moneygram from October 2018
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The issue in GetHuman1365784's own words
* days ago I sent money to my father in law and on the first attempt to send the money I got an error and that the transaction wasn't sent....it said my card was denied even though I know i had enough money to pay for the transaction....so i attempted a second time using the exact same card as the first time and it went thru. ...but when I checked my bank statement I am now showing * seperate charges for moneygram....i used the app to send the money so I tried to go back into that and see if there was a way to cancel the transaction and it showed nothing....I have already contacted moneygram and spkme to a gentleman who pretty much said I was wrong and for rude with me and locked me out of my account....which is quite upsetting since I use moneygram almost once a week sometimes more.....so apparently having repeat customers isn't something that's wanted....
GetHuman1365784 did not yet indicate what Moneygram should do to make this right.
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