* days ago I sent money to my father in law and on the first attempt to send the money...

GetHuman1365784's customer service issue with Moneygram from October 2018

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The issue in GetHuman1365784's own words
* days ago I sent money to my father in law and on the first attempt to send the money I got an error and that the transaction wasn't sent....it said my card was denied even though I know i had enough money to pay for the transaction....so i attempted a second time using the exact same card as the first time and it went thru. ...but when I checked my bank statement I am now showing * seperate charges for moneygram....i used the app to send the money so I tried to go back into that and see if there was a way to cancel the transaction and it showed nothing....I have already contacted moneygram and spkme to a gentleman who pretty much said I was wrong and for rude with me and locked me out of my account....which is quite upsetting since I use moneygram almost once a week sometimes more.....so apparently having repeat customers isn't something that's wanted....
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Moneygram

Customer service issue
Reported by GetHuman1365784
Oct 19th, 2018 - a mon ago
I have an issue with Moneygram too
Not resolved
Seen by 4 customers so far
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman1365784 started working on this issue
Oct 19th 4:08am