I have been a loyal Moneygram customer without issue until yesterday when my transactio...

GetHuman1316896's customer service issue with Moneygram from October 2018

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The issue in GetHuman1316896's own words
I have been a loyal Moneygram customer without issue until yesterday when my transaction was declined to send humanitarian help for Typhoon Mangkhut. "**** error" text was received but under automated text system there was no provision made for four digits, only eight digit ref * which was not processed and retained by **** as a refund receipt. I feel verbal communication would be futile and open to misinterpretation but it seems there appears to be no e mail avenue for the clear and concise written correspondence option.
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Moneygram

Customer service issue
Reported by GetHuman1316896
Oct 11th, 2018 - a mon ago
I have an issue with Moneygram too
Not resolved
Seen by 3 customers so far
Similar issue to 1582 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman1316896 started working on this issue
Oct 11th 2:47am