I requested a copy of a money order and you sent me a copy of the wrong one. In the let...
GetHuman-maretada's customer service issue with Moneygram from September 2018
Help with my Moneygram issue
First: share to improve GetHuman-maretada's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-maretada to get a Moneygram rep on the line!
Always use the GetHuman Phone tocall Moneygram. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-maretada may need:
Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman-maretada's own words
I requested a copy of a money order and you sent me a copy of the wrong one. In the letter accompanying the copy you sent me it confirmed the correct money order number but the copy of the money order itself was the wrong one. I requested a copy of R************, you sent me a copy of the money order ending in **.**I now need you to send me a copy to my email address, the apartment complex doesn't believe me and I have to show them the copy of the money order they cashed.
GetHuman-maretada did not yet indicate what Moneygram should do to make this right.
I have an issue with Moneygram too
How GetHuman-maretada fixed the problem
We are waiting for GetHuman-maretada to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.