I purchased a money order for $***.**. I wrote the wrong name in pay to the order. I w...

GetHuman1145382's customer service issue with Moneygram from September 2018

Help with my Moneygram issue
The issue in GetHuman1145382's own words
I purchased a money order for $***.**. I wrote the wrong name in pay to the order. I wrote over the first name I wrote. The last name is correct. The bank would not take a money order with a write over. *I need a replacement money order.

GetHuman1145382 did not yet indicate what Moneygram should do to make this right.

How GetHuman1145382 fixed the problem
You can go online to www. Moneygram.com*replacement. There you can enter the moneygram number and answer just a few questions. You will then receive an email stating a new one will be issued within * days. There is an $**.** service fee. You don't have to pay for that up front. They deduct it from the original moneygram amount. If you want the check issued faster you can pay fees of $**.** for faster mailing. If you lose a moneygram, forms must be uploaded from the site and mail is the only way. It can take anywhere from ** to ** days to replace.
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Moneygram

Customer service issue
Reported by GetHuman1145382
Sep 14th, 2018 - 2 years ago
Fixed
GetHuman1145382 shared how to fix
Seen by 39 customers so far
Similar issue to 1272 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer

Timeline

GetHuman1145382 started working on this issue
Sep 14th, 2018 11:33pm
GetHuman1145382 confirmed the issue is fixed. Hooray!
Sep 16th, 2018 4:02pm

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