I went to pick up a $***.** up from my friend who borrowed it from me while she was in...

GetHuman-dawnswee's customer service issue with Moneygram from July 2018

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The issue in GetHuman-dawnswee's own words
I went to pick up a $***.** up from my friend who borrowed it from me while she was in the United States from Malaysia this morning and I was told that it was sent back to sender. but when I called the number it didn't say it was canceled or returned. I wasn't aware that it was against your policy to receive money from another country. The reference number is ******** and I am really upset that your company is doing this to me. Please explain this to me, i would like to be able to pick up this small amount of money that is owed to me.*S.E.
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Moneygram

Customer service issue
Reported by GetHuman-dawnswee
Jul 24th, 2018 - 10 mons ago
I have an issue with Moneygram too
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Seen by 4 customers so far
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman-dawnswee started working on this issue
Jul 24th, 2018 2:26pm