I’m unable to connect using my app. The little wheel just spins forever and says loading

GetHuman738805's customer service issue with Moneygram from June 2018

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The issue and preferred resolution, in GetHuman738805's own words:
The problem I ran into: I’m unable to connect using my app. The little wheel just spins forever and says loading
I trust that Moneygram will make this right and come up with a resolution that is fair.
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Moneygram

Customer service issue
Reported by GetHuman738805
Jun 1st, 2018 - 16d ago
I have an issue with Moneygram too
Not resolved
Seen by 4 customers so far
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman738805 started working on this issue
Jun 1st 3:51pm