how do i pay for historical transaction requesr?

GetHuman-rvogwl's customer service issue with Moneygram from April 2018

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Help with my Moneygram issue
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Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
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The issue and preferred resolution, in GetHuman-rvogwl's own words:
The problem I ran into: how do i pay for historical transaction requesr?
I trust that Moneygram will make this right and come up with a resolution that is fair.
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Moneygram

Customer service issue
Reported by GetHuman-rvogwl
Apr 25th, 2018 - 3 mons ago
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GetHuman-rvogwl started working on this issue
Apr 25th 6:48pm