I couldn’t get the money - Pick the transaction - I don’t know the reason why

GetHuman596172's Can't receive money issue with Moneygram from April 2018

Help with my Moneygram issue
The issue in GetHuman596172's own words
Pick the transaction ... I couldn’t get the money
I don’t know the reason why
I need to know the solution to this
I have an issue with Moneygram too
How GetHuman596172 fixed the problem
We are waiting for GetHuman596172 to fix the problem and share the solution with the rest of us customers.
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Moneygram

Money gram pick up with reference number
Can't receive money issue
Reported by GetHuman596172
Apr 20th, 2018 - 5 mons ago
I have an issue with Moneygram too
Not resolved
Seen by 39 customers so far
Similar issue to 1345 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman596172 started working on this issue
Apr 20th 12:51pm
GetHuman596172 indicated the issue is not fixed yet.
Apr 21st 3:44pm
GetHuman596172 indicated the issue is not fixed yet.
Apr 23rd 2:34pm