Monat Customer Service

Contact Monat & solve common issues

Use Monat's Phone Number

Monat's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Monat. Below you will also find the phone and non-phone-based contact information we've gathered.

Monat: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Monat.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Monat customer support problems.

Contacting Monat customer support

Below you can compare and contrast the 3 ways to contact Monat by looking at which ones are the fastest and which ones other customers recommend the most for solving Monat customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Monat across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
888-867-9987
Customer Service
8 mins65
Online Help at monatglobal.com
Contact Us
< 16 hrs328
productquestions@monatglobal.com
Contact Us
< 15 hrs407

Recent reasons customers contacted Monat:

I want to cancel my future orders. Thank you, Kim Mack
I want to only order the conditioner and not the two shampoos for my auto ship and be r...
I want to change my auto ship before it’s shipped
I received my products and * of them are missing the lids. I cant travel it will be mes...
I would like to cancel my membership-do not send any additional products.**Thank you...
I placed an order but received an email regarding my card on file. It has all been upda...
I can't change my flexdate. E-mail came from VIMEO but they say they can't help me.
My password won’t reset. Every time I try it says there was an error saving my records...
I want to cancel my subscription completely
I am being charged again for the products I canceled a while back. Call me. **********
One of my vips doesn’t know her login so I put in forgot username for her and it said t...
Im locked out of my account and i dont remember my password
Hi, *I recent ordered MONAT hair products from my local MONAT contributor. However afte...
Monat sent me an email regarding my "next shipment" as VIP customer but I have never cr...
Hi: please be advised that I did not place this order. The cost of the merchandise has...

Help me with my issue

Does GetHuman work with Monat?

GetHuman does not work with Monat's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Monat at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Monat's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Monat at a Glance

Monat has no chat option
Monat has 1 customer email
Monat has 1 help forum
Monat has no twitter handle
Monat has no facebook page
Contact information overview

Answered on this page:

Are Monat products suitable for all hair types?
Can I use Monat products if I have color-treated hair?
How do I track my order?
Are Monat products safe to use?
Solutions to common issues

Contacting Other Companies

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