I have a Minecraft account that my grandma bought me in **** or **** close to the games...

GetHuman-ecfinest's Account Access issue with Mojang from December 2020

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Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ecfinest's own words
I have a Minecraft account that my grandma bought me in **** or **** close to the games release. I have played it along the years no problems besides having to change the passwords a couple of times through the years. A week ago I tried accessing it to play again as I have spurts where I play, I changed the password again even though I thought I had the password right, and we changed it and even migrated the account like it said for old Minecraft users who use their username to login. It seems like my account is gone, I typed in the new migrated account info and it still does not let me in, now when I try to send a password reset request, it does not even go to my grandmas email, which is the same as back in the day, Please help me I really wanna play again

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Mojang

Account Access issue
Reported by GetHuman-ecfinest
Dec 3rd, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 4041 others
0 customers following this

Timeline

GetHuman-ecfinest started working on this issue
Dec 3rd, 2020 8:40pm
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 3:51am
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 3:53am
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 4:39am

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