I have a Minecraft account that my grandma bought me in **** or **** close to the games...

GetHuman-ecfinest's Account Access issue with Mojang from December 2020

Help with my Mojang issue
First: share to improve GetHuman-ecfinest's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ecfinest may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ecfinest's own words
I have a Minecraft account that my grandma bought me in **** or **** close to the games release. I have played it along the years no problems besides having to change the passwords a couple of times through the years. A week ago I tried accessing it to play again as I have spurts where I play, I changed the password again even though I thought I had the password right, and we changed it and even migrated the account like it said for old Minecraft users who use their username to login. It seems like my account is gone, I typed in the new migrated account info and it still does not let me in, now when I try to send a password reset request, it does not even go to my grandmas email, which is the same as back in the day, Please help me I really wanna play again

GetHuman-ecfinest did not yet indicate what Mojang should do to make this right.

I have an issue with Mojang too
How GetHuman-ecfinest fixed the problem

We are waiting for GetHuman-ecfinest to fix the problem and share the solution with the rest of us customers.

Please help with my Mojang issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
my Mojang account Is not working for MinecraftI deactivated my minecraft*Mojang accountHello Mojang, in August of this year I bought a redemption code for minecraft jav...When I bought Minecraft Java Version in **-**-**** at the official web of Mojang...In the minecraft launcher it says that I have not bought the game, but in **** I...Mojang every time that i log in to Minecraft there is the red screen with Mojang...Dear Mojang, First of I love Minecraft it's a very good game. But I have one issu...Hello Microsoft, today I wanted to enter Minecraft and it appears to me that the...Dear Mojang, ** Minecraft is broken!! It will not let me play with my friend on...
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mojang

Account Access issue
Reported by GetHuman-ecfinest
Dec 3rd, 2020 - 3 months ago
I have an issue with Mojang too
Not resolved
Seen by 4 customers so far
Similar issue to 4041 others
0 customers following this

Timeline

GetHuman-ecfinest started working on this issue
Dec 3rd, 2020 8:40pm
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 3:51am
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 3:53am
GetHuman-ecfinest indicated the issue is not fixed yet.
Dec 4th, 2020 4:39am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies