Hemos comprado minecraft a trav*s de la play *. Inicie sesi*n con la cuenta de mi herma...

GetHuman4611240's Account Access issue with Mojang from April 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4611240's own words
Hemos comprado minecraft a trav*s de la play *. Inicie sesi*n con la cuenta de mi hermano de la Nintendo y ahora no me deja ser yo un usuario nuevo para poder jugar con el online... No puedo iniciar sesi*n de nuevo..

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Mojang

Account Access issue
Reported by GetHuman4611240
Apr 9th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 3359 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4611240 started working on this issue
Apr 9th, 2020 2:58pm
GetHuman4611240 indicated the issue is not fixed yet.
Apr 10th, 2020 8:00pm
GetHuman4611240 indicated the issue is not fixed yet.
Apr 10th, 2020 8:03pm
GetHuman4611240 indicated the issue is not fixed yet.
Apr 16th, 2020 7:59am