soy el Padre del usuario glz***, esta ma*ana he intentado comprar minecraft de java. La...

GetHuman4494066's customer service issue with Mojang from March 2020

Help with my Mojang issue
The issue in GetHuman4494066's own words
soy el Padre del usuario glz***, esta ma*ana he intentado comprar minecraft de java. La plataforma de pago ha rechazado el pago, sin embargo se me ha pasado por banco el importe de la compra.**Como la plataforma ha dado un error, no he podido descargar el juego.**Llegados a este punto, hay dos opciones:***. me facilit*is la descarga del Juego y el pago se hace efectivo porque ya est* validado por mi banco.**.-Rechaz*is el pago ya validado y vuelvo a realizar la compra. Esto tendr*a que hacerse antes de los ** d*as, porque es el tiempo que el dinero va a estar retenido en mi cuenta antes de poder recuperarlo.**Si llegamos a la opci*n * y os cobr*is el dinero sin tener yo acceso a la descarga del juego, reclamar* a mi banco el importe y no efectuar* la compra.***Atentamente**Luis Gabriel Martin Ruiz*email: *****@***.com

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Mojang

Customer service issue
Reported by GetHuman4494066
Mar 19th, 2020 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 2877 others
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GetHuman4494066 started working on this issue
Mar 19th, 2020 6:51pm
GetHuman4494066 shared this issue with friends on Facebook
Mar 19th, 2020 6:58pm
GetHuman4494066 shared this issue with friends on Facebook
Mar 19th, 2020 6:58pm
GetHuman4494066 confirmed the issue is fixed. Hooray!
Mar 20th, 2020 7:13pm