We bought Minecraft December **, **** for my daughters computer. We used her email. Aft...

GetHuman-hculvey's customer service issue with Mojang from December 2019

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The issue in GetHuman-hculvey's own words
We bought Minecraft December **, **** for my daughters computer. We used her email. After, we downloaded the technic launcher and tried using her Mojang account information to sign in and it says “This Mojang account has no purchased copies of Minecraft attached.” I would like Mojang to confirm that we purchased Minecraft under my daughters info and fix this issue so that my daughter can play Minecraft on the technic launcher.

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Customer service issue
Reported by GetHuman-hculvey
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2645 others
0 customers following this
Items needed
Email address on the account


GetHuman-hculvey started working on this issue
Dec 26th, 2019 8:16pm