I was in a Minecraft server Called hypixel and its ip is Hypixel.net I got a ** dollar...

GetHuman-willpkea's customer service issue with Mojang from October 2019

Help with my Mojang issue
First: share to improve GetHuman-willpkea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-willpkea may need:
Username, Password, and Email address on the account
The issue in GetHuman-willpkea's own words
I was in a Minecraft server Called hypixel and its ip is Hypixel.net I got a ** dollar rank their and I watched a YouTube with ***k who plays their. He uploaded a video called a breezily bridging mod or something like that. So I downloaded the mod thinking that its can helpp me out and nothing happened to him so I can do it too. I did what I thought he did but it would not work so I left and rejoined and got banned for *** days. I wrote a ban appeal and they declined it I believe that I should not be banned since I did the same thing someone else did he got in no trouble why should I I believe I tis because banning him would hurt their server. Then I asked if I could get a refund and said why its was unfair and they just ignored me and didn't even respond.

GetHuman-willpkea did not yet indicate what Mojang should do to make this right.

How GetHuman-willpkea fixed the problem

We are waiting for GetHuman-willpkea to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mojang

Customer service issue
Reported by GetHuman-willpkea
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4357 others
0 customers following this

Timeline

GetHuman-willpkea started working on this issue
Oct 27th, 2019 4:52pm
GetHuman-willpkea indicated the issue is not fixed yet.
Oct 28th, 2019 8:26pm
GetHuman-willpkea confirmed the issue is fixed. Hooray!
Oct 28th, 2019 8:45pm
GetHuman-willpkea indicated the issue is not fixed yet.
Oct 28th, 2019 8:45pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies