It would help me fix the problem if you would email me a solution or an answer to my problem. That’s why I contacted you right? I got a call from a Thailand phone number was that mojang calling. Do me the honor of at least leaving a message if you call and I can’t pick up while I’m working and possibly a call back number

GetHuman-cbkpeerc's Account Access issue with Mojang from October 2019

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Before contacting them, items GetHuman-cbkpeerc may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-cbkpeerc's own words
Connect or download on multiple computers ... I paid for Minecraft download for windows. Am I able to download the game on my account I paid for on more than * computer? Because it seems doing that is not possible right now.*My Order * is * a****da****d**ee**be****afa**d*b*Transaction is is braintree:kpzptfz**My user ID is *****@***.com*There may a different email associated with the purchase *****@***.com. Call me at*********** or reply to either email*Thanks*Bobby Burke
They didn’t send me any solution at all
As soon as possible by email or call today
Because I paid for the game for my job working with young teenagers to play it
Responding again right now with the submitted requests and explanations*This is why you should have a customer service phone number. This way of doing business is bogus as you probably know
How GetHuman-cbkpeerc fixed the problem

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Mojang

Minecraft
Account Access issue
Reported by GetHuman-cbkpeerc
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 4394 others
0 customers following this

Timeline

GetHuman-cbkpeerc started working on this issue
Oct 30th, 2019 4:50pm
GetHuman-cbkpeerc indicated the issue is not fixed yet.
Oct 31st, 2019 5:27pm
GetHuman-cbkpeerc indicated the issue is not fixed yet.
Oct 31st, 2019 5:32pm
GetHuman-cbkpeerc indicated the issue is not fixed yet.
Oct 31st, 2019 5:33pm

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