So basically i was going to login on minecraft and then when I put in the login info it...

GetHuman3793729's customer service issue with Mojang from October 2019

Help with my Mojang issue
The issue in GetHuman3793729's own words
So basically i was going to login on minecraft and then when I put in the login info it said invalid email or password, now i thought i probably put something else so i tried it again and it still didn't work, I checked it again and it didn't work, and I know i wasn't putting the wrong thing because I've been using and doing the same login for years the email was *****@***.com but i changed the email to *****@***.com and changed the password but it still didn't work, please help, I think my minecraft account is hacked :( I have been playing Minecraft since **** when my cousin showed me it but then around in **** I think it wouldn't let me go in again but I think that was because of my computer because it has been used since **** I think and it still wouldn't let me login, my dad contacted your support team but they couldn't do anything so my dad had to buy it again, I know this isn't part of this but just please help I have done a lot of stuff on my account and I do not want to lose it! I know i have said this already but please, Help! :(

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Mojang

Customer service issue
Reported by GetHuman3793729
Oct 19th, 2019 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 4209 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3793729 started working on this issue
Oct 19th, 2019 2:04pm
GetHuman3793729 confirmed the issue is fixed. Hooray!
Oct 20th, 2019 2:51pm
GetHuman3793729 indicated the issue is not fixed yet.
Oct 20th, 2019 2:53pm
GetHuman3793729 indicated the issue is not fixed yet.
Oct 21st, 2019 2:41am
GetHuman3793729 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 2:41am