I was playing Minecraft on my Xbox one the cross-platform version and I will the game d...

GetHuman-ciantemp's customer service issue with Mojang from September 2019

Help with my Mojang issue
First: share to improve GetHuman-ciantemp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ciantemp may need:
Username, Password, and Email address on the account
The issue in GetHuman-ciantemp's own words
I was playing Minecraft on my Xbox one the cross-platform version and I will the game doesn't work properly on my girlfriend's version it loads old saves although it should have automatic save on so I decided to try it at my friend's house and when I turned it on it is also equipped and mod that no one downloaded which towns achievements off on my world but me and my friends have been working really hard to get that world is good at it can be on survival and I feel like not having achievement is a bit unfair is I didn't put the mods on they came on by themselves so I was hoping is there any way you can put the achievements back onif you could get back to me about this it will be amazing as I've already sent an email want and I haven't had a reply thank you

GetHuman-ciantemp did not yet indicate what Mojang should do to make this right.

How GetHuman-ciantemp fixed the problem

We are waiting for GetHuman-ciantemp to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-ciantemp
Sep 4th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3859 others
0 customers following this


GetHuman-ciantemp started working on this issue
Sep 4th, 2019 3:19pm