I am an Xbox player asking about a problem I’m having with my minecraft. At first I was...

GetHuman3312968's Problem With the App issue with Mojang from July 2019

Help with my Mojang issue
First: share to improve GetHuman3312968's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3312968 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman3312968's own words
I am an Xbox player asking about a problem I’m having with my minecraft. At first I was downloaded to the *.** version on the **.** masters edition minecraft Xbox one edition and had no problems at all with it. But about like * days ago it wasn’t letting me join any of my friends worlds it would say connecting to multiplayer game and then for a never ending time say generating world and locating server and I let it sit that way for * hours and still never worked. So I decided to uninstall it and restart my Xbox then get back on and reinstall it and now I’m here and it’s doing the same exact thing before but now I’m stuck on version *.** and I cannot update my game it would be greatly appreciated if you could assist me on figuring out how to fix this problem. Thank you also on my email if *****@***.com does not work try *****@***.com.

GetHuman3312968 did not yet indicate what Mojang should do to make this right.

How GetHuman3312968 fixed the problem

We are waiting for GetHuman3312968 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mojang

Problem With the App issue
Reported by GetHuman3312968
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3081 others
0 customers following this

Timeline

GetHuman3312968 started working on this issue
Jul 26th, 2019 2:10am
GetHuman3312968 indicated the issue is not fixed yet.
Jul 26th, 2019 2:27pm
GetHuman3312968 indicated the issue is not fixed yet.
Jul 26th, 2019 2:28pm
GetHuman3312968 indicated the issue is not fixed yet.
Jul 31st, 2019 2:53pm
GetHuman3312968 indicated the issue is not fixed yet.
Aug 2nd, 2019 2:36am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians