So basically for the last couple of days i have being trying to find a way to fix my pr...

GetHuman-kestrels's customer service issue with Mojang from May 2019

Help with my Mojang issue
First: share to improve GetHuman-kestrels's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-kestrels's own words
So basically for the last couple of days i have being trying to find a way to fix my problem however none seem to work. whenever i load into minecraft my single player works fine, however when i try to join any server the loading screen freezes and if i press of it it says"Java(TM) Platform SE binary is not responding". after, another message is displayed saying "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience." Please can you help with my problem**Thank You**Kestral***
GetHuman-kestrels did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-kestrels fixed the problem
We are waiting for GetHuman-kestrels to fix the problem and share the solution with the rest of us customers.
Please help with my Mojang issue
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mojang

Customer service issue
Reported by GetHuman-kestrels
May 8th, 2019 - 2 mons ago
I have an issue with Mojang too
Not resolved
Seen by 6 customers so far
Similar issue to 1799 others
0 customers following this
Items needed
Username
Password
Email address on the account
Timeline
GetHuman-kestrels started working on this issue
May 8th 5:44pm