My brother had created an account using his email and password, then I had to restart m...

GetHuman-tricktwi's customer service issue with Mojang from November 2018

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The issue in GetHuman-tricktwi's own words
My brother had created an account using his email and password, then I had to restart my computer and when I asked for his account details he said he had forgotten them. I tried change my email but you have to answer security answers that I don't know nor my brother. I've had the game for a while, but after restarting my laptop I lost all accountability of my account. I want to change my account details to my preference so I'm able to log in with my account details. *IG-Snausyy*Thank you.
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Mojang

Customer service issue
Reported by GetHuman-tricktwi
Nov 26th, 2018 - 10 mons ago
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GetHuman-tricktwi started working on this issue
Nov 26th, 2018 5:18am