i have minecraft java from years ago... i try to redeem minecraft for windows through t...

GetHuman-ssjrocks's customer service issue with Mojang from October 2018

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The issue in GetHuman-ssjrocks's own words
i have minecraft java from years ago... i try to redeem minecraft for windows through the green redeem button ... but it takes me to microsoft and they ask me for a token code... which i have not been given
GetHuman-ssjrocks did not yet indicate what Mojang should do to make this right.
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Mojang

Customer service issue
Reported by GetHuman-ssjrocks
Oct 26th, 2018 - 8 mons ago
I have an issue with Mojang too
Fixed
Seen by 6 customers so far
Similar issue to 613 others
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Timeline
GetHuman-ssjrocks started working on this issue
Oct 26th, 2018 2:31am
GetHuman-ssjrocks confirmed the issue is fixed. Hooray!
Oct 29th, 2018 3:30am