My mum paid for Minecraft a couple years back and I've been playing it consistently, ho...

GetHuman-luvuchi's customer service issue with Mojang from October 2018

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The issue in GetHuman-luvuchi's own words
My mum paid for Minecraft a couple years back and I've been playing it consistently, however now the new law for data has been set in place, I didn't get chance to come on and accept it. Since then my account has seemed to disappear, I've emailed for new passwords but it's saying the account doesn't exist anymore. We would be very disappointed if we had to pay the amount of money we paid for the game originally, again, as we have already paid the money to play the game.
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Mojang

Customer service issue
Reported by GetHuman-luvuchi
Oct 20th, 2018 - 25d ago
I have an issue with Mojang too
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GetHuman-luvuchi started working on this issue
Oct 20th 8:02pm