my account got hacked

GetHuman-villyyam's customer service issue with Mojang from August 2018

Help with my Mojang issue
The issue in GetHuman-villyyam's own words
get back my account *i played that account for * year *i cant be lost it ... i lost my account *yesterday i'm wanna to change my OF cape and my minecraft launcher login out but i cant login than i want change my password but they wasn't send then password reset email to me then i just started crying :(*im just a little hong kong people *-**mc name: xK*****can u help me pls
i wanna to get back my account :(
mojang can u fix it ?pls*so many ppl got hacked by this things :(
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Mojang

java minecraft
Customer service issue
Reported by GetHuman-villyyam
Aug 22nd, 2018 - 3 mons ago
I have an issue with Mojang too
Fixed
Seen by 24 customers so far
Similar issue to 447 others
0 customers following this
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Email address on the account
Billing address
Timeline
GetHuman-villyyam started working on this issue
Aug 22nd 1:53am
GetHuman-villyyam confirmed the issue is fixed. Hooray!
Aug 22nd 5:31am
GetHuman-villyyam indicated the issue is not fixed yet.
Aug 22nd 5:33am
GetHuman-villyyam indicated the issue is not fixed yet.
Aug 22nd 5:34am
GetHuman-villyyam confirmed the issue is fixed. Hooray!
Aug 22nd 5:35am
GetHuman-villyyam indicated the issue is not fixed yet.
Aug 22nd 5:35am
GetHuman-villyyam indicated the issue is not fixed yet.
Aug 22nd 5:40am
GetHuman-villyyam indicated the issue is not fixed yet.
Aug 22nd 5:40am