My friend clicked on minecraft realms to go to join my realm and it said he needed to v...

GetHuman-lukebowm's customer service issue with Mojang from August 2018

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The issue in GetHuman-lukebowm's own words
My friend clicked on minecraft realms to go to join my realm and it said he needed to verify his account or something, and he went through all the steps and everytime he clicks on realms it says he still needs parental verification. He migrated his account and he is ** years old and has his real birthday set, so I don't think its an age thing, but he cant even click on minecraft realms to go to join me.
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Mojang

Customer service issue
Reported by GetHuman-lukebowm
Aug 13th, 2018 - 7 mons ago
I have an issue with Mojang too
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GetHuman-lukebowm started working on this issue
Aug 13th, 2018 5:20pm