Hello, I am playing on minecraft xbox live or bedrock edition, and when I went to log o...

GetHuman972984's customer service issue with Mojang from August 2018

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The issue in GetHuman972984's own words
Hello, I am playing on minecraft xbox live or bedrock edition, and when I went to log onto my world today I was suprised to see that my world was not popping up on the list. I tried to sync my old world’s and that didn’t work. I logged onto my account on a different xbox to see if I could get into the world and it was there, although I couldn’t actually play in the world because it wasn’t syncing correctly, or had been corrupt. I think that my world isn’t gone completely but it is lost somewhere in the cloud. Please help as soon as possible, Thanks!
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Mojang

Customer service issue
Reported by GetHuman972984
Aug 9th, 2018 - 7 mons ago
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GetHuman972984 started working on this issue
Aug 9th, 2018 9:37pm