I am trying to make Minecraft account and when I enter my credit card info it tells me...

GetHuman-kayababi's customer service issue with Mojang from June 2018

7 views
 | 
171 similar
 | 
0 following
Help with my Mojang issue
First: share to improve GetHuman-kayababi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kayababi's next move: go to the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kayababi will want to follow the link below to head to their help center. We will check on GetHuman-kayababi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kayababi may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-kayababi's own words
I am trying to make Minecraft account and when I enter my credit card info it tells me I have to verify the card, and I do not know how to do so
GetHuman-kayababi did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-kayababi fixed the problem
We are waiting for GetHuman-kayababi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mojang email you?
This email address isn't valid
Follow this issue
See how GetHuman-kayababi fixes it.
This email address isn't valid

Mojang

Customer service issue
Reported by GetHuman-kayababi
Jun 25th, 2018 - 6 mons ago
I have an issue with Mojang too
Not resolved
Seen by 7 customers so far
Similar issue to 171 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kayababi started working on this issue
Jun 25th 2:14am