what happened is that i was sitting there and minecraft was loading up and my Xbox live...

GetHuman-granster's customer service issue with Mojang from June 2018

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The issue in GetHuman-granster's own words
what happened is that i was sitting there and minecraft was loading up and my Xbox live character needs to update so i do it. it is taking a while so i decide ill just play with my other avatar. well when i got into the game everything was gone. i dont me my worlds. i meen all of the data. my worlds were still there and they also had the picture of my last save on it. but when i load the worlds up everything is gone. the weird part is that two of the worlds i have still have the data on them but the rest don't. i deleted almost all my worlds except for my favorite three. i just wanted help and see if you could recover the data or tell me where it has gone. Thanks.
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Mojang

Customer service issue
Reported by GetHuman-granster
Jun 25th, 2018 - 6 mons ago
I have an issue with Mojang too
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Seen by 6 customers so far
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GetHuman-granster started working on this issue
Jun 25th 12:32am
GetHuman-granster indicated the issue is not fixed yet.
Jun 25th 1:34am
GetHuman-granster indicated the issue is not fixed yet.
Jun 25th 1:38am
GetHuman-granster indicated the issue is not fixed yet.
Jun 25th 1:39am