Dear ladies and gentleman *On **.*.**** we at Media Markt bought a Mojang Minecraft Car...

GetHuman791096's customer service issue with Mojang from June 2018

134 similar
0 following
Help with my Mojang issue
GetHuman791096's next move: go to the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman791096 will want to follow the link below to head to their help center. We will check on GetHuman791096 later to make sure it's all set or try to help escalate.
The issue in GetHuman791096's own words
Dear ladies and gentleman *On **.*.**** we at Media Markt bought a Mojang Minecraft Card worth **,**€. I told him that my son has already played the Game on his i phone and he needs More credit . The nice seller Said the Card is suitable and i should Open a Mojang Konto a Account.that i have also done only the Credit is Not on his mobile phone but with Mojang since i have no PC the Card was wrong In correct advice.Since i have already entered the Card Markt will Not refund the Money . The Money does Not get back .thats how i turn to you. Would it be possible to repay us the Money ? The Credit has the Mojang Account which i can not use for the i phone *Request for an answer
GetHuman791096 did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman791096 fixed the problem
We are waiting for GetHuman791096 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman791096 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman791096
Jun 16th, 2018 - a yr ago
I have an issue with Mojang too
Seen by 32 customers so far
Similar issue to 134 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
GetHuman791096 started working on this issue
Jun 16th, 2018 5:26pm
GetHuman791096 confirmed the issue is fixed. Hooray!
Jun 17th, 2018 6:48am
GetHuman791096 shared this issue with others over email
Jun 17th, 2018 6:49am