I downloaded forge today to allow me to make my server better and more fun for me and f...
GetHuman-tntgirl's customer service issue with Mojang from June 2018
Help with my Mojang issue
First: share to improve GetHuman-tntgirl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tntgirl's next move: go to the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tntgirl will want to follow the link below to head to their help center. We will check on GetHuman-tntgirl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tntgirl may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-tntgirl's own words
I downloaded forge today to allow me to make my server better and more fun for me and friends. I got off to eat dinner and now every time I try to get on it, I can't be on for more then * mins. I have tried restarting my computer, I have tried reinstalling Minecraft. I have tried deleting forge from my launcher. I have tried looking into the crash files but nothing seems to be working. Everything on my pc is working just fine besides Minecraft.
GetHuman-tntgirl did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-tntgirl fixed the problem
We are waiting for GetHuman-tntgirl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.