My daughter has an account on minecraft and The email address I have saved to it as the...

GetHuman763848's customer service issue with Mojang from June 2018

Help with my Mojang issue
My daughter has an account on minecraft and The email address I have saved to it as the parent account, I can not access anymore I just need help changing the email
I trust that Mojang will make this right and come up with a resolution that is fair.
Help with my Mojang issue
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Mojang

Customer service issue
Reported by GetHuman763848
Jun 8th, 2018 - 2 mons ago
I have an issue with Mojang too
Fixed
Seen by 8 customers so far
Similar issue to 642 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman763848 started working on this issue
Jun 8th 5:40pm
GetHuman763848 indicated the issue is not fixed yet.
Jun 8th 9:12pm
GetHuman763848 indicated the issue is not fixed yet.
Jun 11th 6:59pm