So my friend gave me his account, i converted everything to my email and my password. I...

GetHuman743327's customer service issue with Mojang from June 2018

5 views | 296 similar | 0 following
Help with my Mojang issue
Did we steer you to the right help?
Waiting to see if GetHuman743327 got the right customer help using our suggestion.
The issue in GetHuman743327's own words
So my friend gave me his account, i converted everything to my email and my password. I tried logging into minecraft through the twitch app to play a modpack i downloaded and i cant seem to log into my account.**But when I run the gave normally i am logged in under my username buggsworth, i have tried multiple emails and i am not getting any emails from you asking to change my password, if i can get some help recovering my account that would be very helpful.**One thing that i could be missing is my friends email that i cannot access at that time, it was originally under his email.**I would like the email (if it is not already *****@***.com or *****@***.com) to be changed back (orignal email would have been M*****@***.com) and change it to preferable *****@***.com and with that I should be able to make a new pass code.**If you need any more proof please email me, I have chat logs of him giving me his email and I should be still logged into my non twitch email account.

GetHuman743327 did not yet indicate what Mojang should do to make this right.

How GetHuman743327 fixed the problem

We are waiting for GetHuman743327 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman743327 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman743327
Jun 2nd, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 296 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address


GetHuman743327 started working on this issue
Jun 2nd, 2018 7:52pm
GetHuman743327 indicated the issue is not fixed yet.
Jun 3rd, 2018 1:30pm
GetHuman743327 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 8:19pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies