On ******* at *:**ish I ordered food from Bristol, CT moes on Farmington Ave * two item...

GetHuman-kerisala's customer service issue with Moe's Southwest Grill from December 2018

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The issue in GetHuman-kerisala's own words
On ******* at *:**ish I ordered food from Bristol, CT moes on Farmington Ave * two items to be exact. I ordered a closer talker. On the close talker I ordered rice, ground beef, black beans, pico, roasted corn, extra sour cream. On that Order I received lettuce ground beef, black beans and what looked to be like sour cream and on top of that feta. My boyfriend however ordered two simple tacos and we did not even receive those. It said we were refunded however I was not.**I am extremely disappointed, i am a huge fan of moes but to order food after a ** hour day and receive not at all what I ordered and my boyfriend didn't even receive his food at all is a little ridiculous. I understand it was near closing but you guys were not closed yet and I should of received what I ordered.**How I want it fixed? *I would like my food refunded completely & I would like the employees of that Moe’s to understand just because they close at * doesn’t mean you should ruin everyone’s meal when it’s close to that. Half hour was ample enough time to get my simple order right. Instead NONE of it was.

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Moe's Southwest Grill

Customer service issue
Reported by GetHuman-kerisala
Dec 4th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 70 others
0 customers following this


GetHuman-kerisala started working on this issue
Dec 4th, 2018 9:40pm

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