My MoesReward app has locked me out if my account. At first it appeared I had wrong pas...

GetHuman1680546's customer service issue with Moe's Southwest Grill from December 2018

4 views
 | 
68 similar
 | 
0 following
Help with my Moe's Southwest Grill issue
First: share to improve GetHuman1680546's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1680546's next move: call Moe's Southwest Grill.
The best way to get your problem resolved is to tap the button below to start calling Moe's Southwest Grill. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1680546 may need:
Name on the reservation
The issue in GetHuman1680546's own words
My MoesReward app has locked me out if my account. At first it appeared I had wrong password, but then I tried resetting it and it still would say invailid email*password. So I contacted moerewards email, and they wrote back to me saying that my password and email was set and it should work. Still doesn’t work and now i’m getting no response over email and my receipts and going to expire soon due to how long this email communication has taken. This id ridiculous customer service and I simply want my account to work or to not lose my *** or so points.
GetHuman1680546 did not yet indicate what Moe's Southwest Grill should do to make this right.
I have an issue with Moe's Southwest Grill too
How GetHuman1680546 fixed the problem
We are waiting for GetHuman1680546 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Moe's Southwest Grill's attention and get better help faster. Tap below to get started.
Having Moe's Southwest Grill issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Moe's Southwest Grill email you?
This email address isn't valid
Follow this issue
See how GetHuman1680546 fixes it.
This email address isn't valid

Moe's Southwest Grill

Customer service issue
Reported by GetHuman1680546
Dec 3rd, 2018 - 2 mons ago
I have an issue with Moe's Southwest Grill too
Not resolved
Seen by 4 customers so far
Similar issue to 68 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1680546 started working on this issue
Dec 3rd, 2018 5:33pm