*nd time my order wasn't edible. The chicken is tough and a bit charred, the onion was...

GetHuman1674499's customer service issue with Moe's Southwest Grill from December 2018

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The issue in GetHuman1674499's own words
*nd time my order wasn't edible. The chicken is tough and a bit charred, the onion was so hard it was like plastic. I frequent this location and never expected to be experiencing such dissatisfaction, and given *md time of issues, first went unreported as I thought it a fluke. I am returning the entire burrito to store now, but unsure how complaint will be received. Store ******, Dulith, GA. I apologize for troubling you, but felt compelled to advise ypu as consistent quality is the cornerstone of your brand. Falling short withd questionable chicken and clearly out of date onion isn't what has kept me coming back weekly. And my highly anticipated dinner was not had as a result. Thanks .
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Moe's Southwest Grill

Customer service issue
Reported by GetHuman1674499
Dec 2nd, 2018 - 6 mons ago
I have an issue with Moe's Southwest Grill too
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Seen by 2 customers so far
Similar issue to 65 others
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GetHuman1674499 started working on this issue
Dec 2nd, 2018 6:40pm