I just downloaded the app yesterday and received a free reward of nachos to use. I want...

GetHuman-cillaho's customer service issue with Moe's Southwest Grill from November 2018

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The issue in GetHuman-cillaho's own words
I just downloaded the app yesterday and received a free reward of nachos to use. I want to make a purchase today and schedule it for a later time today and add the nachos but the rewards keeps saying it cant applied. It said you could even order a large drink and get the nachos for free but I want to order a burrito and get the nachos free and it just wint happen. Please correct this issue or I will be deleting the app
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Moe's Southwest Grill

Customer service issue
Reported by GetHuman-cillaho
Nov 1st, 2018 - 2 mons ago
I have an issue with Moe's Southwest Grill too
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Seen by 3 customers so far
Similar issue to 53 others
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GetHuman-cillaho started working on this issue
Nov 1st 11:51am