We picked up to go food at Moe’s in Camillus ny. Once Home we took a bite and both of u...

GetHuman754515's customer service issue with Moe's Southwest Grill from June 2018

Help with my Moe's Southwest Grill issue
The issue in GetHuman754515's own words
We picked up to go food at Moe’s in Camillus ny. Once Home we took a bite and both of us gagged. We both bit into disgusting chunk of chicken fat. I’m now being told that they switched from the most delicious chicken breast to fatty gross chicken thighs!! Yikes !! I would pay double fir chicken breast and we were all set to hire them for catering until we gagged on our first bite!!! I sent an email and called hoping they would forward my request to bring back the chicken breast. I have a feeling nothing was done. We were completely unsatisfied with our meal and promptly tossed it away.. they never offered to replace our meal or refund us our money. Completely unsatisfied with our Moe’s experince!! I have my receipt to show our purchase and the emails that were sent to the Camillus New York restaurant
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Moe's Southwest Grill

Customer service issue
Reported by GetHuman754515
Jun 5th, 2018 - a yr ago
I have an issue with Moe's Southwest Grill too
Fixed
Seen by 7 customers so far
Similar issue to 94 others
0 customers following this
Items needed
Name on the reservation
Timeline
GetHuman754515 started working on this issue
Jun 5th, 2018 11:53pm
GetHuman754515 indicated the issue is not fixed yet.
Jun 6th, 2018 2:08am
GetHuman754515 indicated the issue is not fixed yet.
Jun 6th, 2018 2:09am