I placed an order on Jan * around *pm and when I clicked completed I got a message indi...

GetHuman-pmartinv's customer service issue with Modells.com from January 2019

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I placed an order on Jan * around *pm and when I clicked completed I got a message indicating an error. I entered it again with the same outcome. Decided to wait till Jan * to call and see what I was doing wrong and see if it could be done over the phone. Before I was ready to retire for the night I received two email confirmations. My order had gone through twice. They are duplicate orders. I need to cancel one, hopefully before it is shipped.*I ordered ........** Joe Boxer Micro fleece men's PJ's *Item * ********* Blue*White. XL*I also ordered*Item *JB*****JSET Men's PJ's *Red*Grey XL**I believe the order numbers are*MODELLS******** and*MODELLS********
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Modells.com

Customer service issue
Reported by GetHuman-pmartinv
Jan 9th, 2019 - a mon ago
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GetHuman-pmartinv started working on this issue
Jan 9th 3:06am