Changed oil on my **** Camaro ss in April and used your filter and **w ** oil at my Gm...

GetHuman-jjmala's customer service issue with Mobil 1 from October 2018

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The issue in GetHuman-jjmala's own words
Changed oil on my **** Camaro ss in April and used your filter and **w ** oil at my Gm dealer. * weeks ago I noticed a large puddle of oil under my car. Checked oil and found it *** qt low.*Cleaned oil. * week later found oil was running from under the car. Checked level, contacted and returned car to dealership. Was showed that the Mobil * filter seal had failed and caused leak. NO other leaks were present. Car has only **k miles. I use your oil in * of my vehicles. Disappointed with the seal failure that could have destroyed my engine! Will use your oil but will never use your filters again.*Jeff malacarne
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Mobil 1

Customer service issue
Reported by GetHuman-jjmala
Oct 20th, 2018 - 3 mons ago
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GetHuman-jjmala started working on this issue
Oct 20th, 2018 4:26pm