I ordered a Multifunctional Canvas Bag for my daughter as a gift and it was to be shipp...

GetHuman-lindamfa's customer service issue with MobStub from March 2021

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The issue in GetHuman-lindamfa's own words
I ordered a Multifunctional Canvas Bag for my daughter as a gift and it was to be shipped to her home. Tracking shows that the package was delivered on March *, **** at **:**AM. My daughter did not receive the package. There is confusion as to who delivered the package. When I contacted the Post Office, I was told that it was delivered by mail on mentioned date & time above. However, UPS shows confirmation of package delivered to her door same date. My daughter has the Ring doorbell and no activity is shown by either on that date. I am trying to find out what I may be able to do to receive this order. I am a senior citizen on a fixed income and although the bag was not expensive, I am unable to repurchase this item. Thank you for your time.

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MobStub

Customer service issue
Reported by GetHuman-lindamfa
Mar 16th, 2021 - 10 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 726 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account

Timeline

GetHuman-lindamfa started working on this issue
Mar 16th, 2021 3:35pm
GetHuman-lindamfa indicated the issue is not fixed yet.
Mar 16th, 2021 8:15pm
GetHuman-lindamfa indicated the issue is not fixed yet.
Mar 16th, 2021 8:36pm
GetHuman-lindamfa indicated the issue is not fixed yet.
Mar 16th, 2021 8:43pm
GetHuman-lindamfa indicated the issue is not fixed yet.
Mar 16th, 2021 8:44pm
GetHuman-lindamfa indicated the issue is not fixed yet.
Mar 17th, 2021 3:39pm

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