I ordered a black Super Soft Leather Crossbody in black about * weeks ago. One week af...

GetHuman-cchefuta's Order issue with MobStub.com from March 2019

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The issue in GetHuman-cchefuta's own words
I ordered a black Super Soft Leather Crossbody in black about * weeks ago. One week after using it the rivet on the strap fell off and I am afraid to use the purse for fear that the strap will just slip through the fastener and it will fall off my shoulder. I like the purse but I am afraid to use it. I cannot find the ID number that I should have written down , I usually print out a copy of the order but I guess I didn't because I can't find it. Is there a way you can trace the purchase and help me with this problem? *I posted a comment about this on Facebook and a response was posted telling me to email the support department. Please help!*Thank you,*Cheryll Chefuta***** Diane Merle Drive*North Huntingdon, PA ***********@***.com
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MobStub.com

Order issue
Reported by GetHuman-cchefuta
Mar 27th, 2019 - 23d ago
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-cchefuta started working on this issue
Mar 27th 6:59pm